Singh v. RiverSource Life Insurance Co.
The Court found that the insured was entitled to statutory penalties under the prompt payment act due to the insurer's denial of her disability claim despite giving her initial notice by telephone and responding to all inquiries for additional information by telephone because she had filled out and returned a written form that the insurer had forwarded to her following her initial telephone notice and that form satisfied the statute's requirement of written notification.
disability insurance, total disability, regular occupation, Texas Prompt Payment of Claims Act, PPOC, written notice, written notification
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